From the Heart to Heart; The Communicative Problems and Resources in the Cardiology Service

Psychocardiology Cardiology service Decision making Empathy Doctor-patient relationship Doctor-patient communication

Authors

  • Farzad Goli Professor, Faculty Instructor, Energy Medicine University, California, USA AND Danesh-e-Tandorosti Institute, Isfahan, Iran, Iran, Islamic Republic of
  • Niloofar Ghorbani-Zavareh MSc, Researcher, Danesh-e-Tandorosti Institute, Isfahan, Iran, Iran, Islamic Republic of
  • Masoumeh Sadeghi Professor, Cardiac Rehabilitation Research Center, Cardiovascular Research Institute, Isfahan University of Medical Sciences, Isfahan, Iran, Iran, Islamic Republic of
  • Afshin Amirpur Interventional Cardiology Research Center, Cardiovascular Research Institute, Isfahan University of Medical Sciences, Isfahan, Iran, Iran, Islamic Republic of
  • Hamidreza Roohafza
    roohafza@crc.mui.ac.ir
    Assistant Professor, Cardiac Rehabilitation Research Center, Cardiovascular Research Institute, Isfahan Cardiovascular Research Institute, Isfahan University of Medical Sciences, Isfahan, Iran, Iran, Islamic Republic of
Vol 8, No 4: 2021
Qualitative Study(ies)
June 18, 2022

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Background: Cardiovascular diseases (CVDs) are the main cause of death in Iran and the incidence of CVDs ‎is observed during individuals’ active ages. The quality of healthcare includes the doctor-patient relationship and, like other chronic conditions, it plays an important role in the treatment of CVDs. This relationship varies among health providers from different cultures. The purpose of this study was to demonstrate the variables effective on and perceived needs for building doctor-patient relationships from health providers' point of view which can help patients with CVDs in Iran.

Methods: The present qualitative study was performed in 2018 in Iran. We conducted a focus group with open-ended questions on the general study subject. Participants were selected using purposive sampling method based on their job experiences related to the subject of the study. We used the descriptive coding method for data analysis.

Results: Themes that affected the quality of the doctor-patient relationship include better communication among the health delivery system staff, patients having an active role in treatment decisions, physicians’ interpersonal communicative skills, physicians’ experiences, and the therapy setting in Iran.

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